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Travelwise

Rules for frequent fliers are changing

 

Using frequent flier miles

Jane’s mileage strategy

•  Book as far ahead as possible. Seats are released 330 days out.

•  Look first on the website, but bear in mind not every partner’s seats will be visible.; while United has 30 partners hooked to its online awards system, American currently has only six.

•  Call the airline when you’ve got plenty of time to chat up the award agent. If the agent isn’t into a serious effort, call back until you get one who views award tickets as a puzzle. You may have to pay a small fee for using the agent, but it can be worth it.

•  No seats? Call back every few days.

•  Be willing to shift your dates a little. Who can’t use an extra few days in Australia?

•  Be willing to overnight near an airport. For a $150 hotel night, you can end up with a pair of air tickets that would cost you $2,200 or more.

More mileage tips

•  Use your miles for expense tickets; don’t blow them on a ticket you can buy for a few hundred dollars.

• Award tickets usually are more available and require fewer miles in the “off season.’’ To Europe, that’s usually November through March.

•  Try for last-minute tickets, within two weeks of travel. Award seats are based on capacity, and airlines sometimes release seats on flights that aren’t filled within a few weeks of the flight date.

•  Fly mid-week, when mileage tickets are easier to snag.

•  Sign up for airline frequent flier email letters; pay attention to double-mileage offers and reduced-mileage “sales.’’

•  Try to keep elite frequent flier status on your airline of choice. This can be an entire art in itself, as only miles flown count toward elite status.

•  Even if they don’t count toward elite status, more miles = more benefits. Use credit cards that earn miles on your preferred airline; stay at hotels and book rental cars that earn miles on your airline of choice.

•  And yes, try to hoard your miles on a single airline. Make it one that goes the places you fly most often and that has a strong network of partners that serve destinations you’d like to visit.

•  Seats to European cruise ports book quickly in summer. Try booking a free ticket to another city that’s easily accessible by train or a discount airline. And run the match on those cruise lines’ air-included deals, which can save serious dollars in high season.

•  Want to use the miles to upgrade? Consider the cost of miles, co-pays and the initial cost of your ticket before you act. It may end up costing more to upgrade a cheap economy ticket than it would to buy a higher-priced ticket that allows upgrades with miles only.

•  Most airline mileage programs will let you buy additional miles for a fee; some will let you transfer miles from one account to another. Check the math carefully before you press the “go’’ button.

Resources

•  Frequentflier.com

•  Smartertravel.com

•  Farebuzz.com (for good deals on business class tickets)


More information

Best airline award programs

IdeaWorksCompany, a consultant on travel loyalty programs, ranks airline programs for ease in booking entry-level award tickets in the annual Switchfly Reward Seat Availability Survey. In 2012, it ranked Southwest Airlines and Air Berlin as tied in first place. British Airways, United Airlines and AirTran were noted for most improved programs. American ranked 19th, dropping by the highest percentage of any airline. The survey was based on ease of booking award flights for October 2012 during March 2012.

The rankings follow:

1. Southwest, Air Berlin (tie)

3. GOL

4. Lufthansa/SWISS/Austrian

5. Singapore Airlines

6. Virgin Australia

7. AirTran, United (tie)

9. JetBlue

10. British Airways

11. Air Canada, LAN, Qantas (tie)

14. Cathay Pacific

15. Iberia

16. Alaska Airlines

17. SAS Scandinavian

18. Air France/KLM

19. American Airlines

20. Turkish Airlines

21. US Airways

22. Emirates

23. Delta Air Lines


jwooldridge@MiamiHerald.com

Countermeasures: Stick with a single mileage program and try to rack up enough miles to keep elite status, which often will give you free confirmed access to “preferred” seats — those on aisles and bulkheads. This works only on the airline whose program you’ve joined — not its partners. And keep an eye open for deals; airlines do sometimes offer “sales” on business-class tickets that are far less expensive than usual in terms of money and/or miles.

•  Mileage inflation: With car rentals, credit cards and hotel stays that can earn you miles, it’s perhaps no wonder that some programs might be charging more miles for your free flights. But look at the award charts, and that’s not necessarily true. (We say “necessarily” because you never know how many seats are actually available for those entry-level awards, or if they are ever available on the flight you want.)

Still, just last week, I booked a round-trip ticket to Moscow this spring for 40,000 miles via American’s site on partner Air Berlin. On Delta, flights to Europe start at 30,000 miles each way but can go as high as 65,000 miles each way, thanks to its three-tiered system based on availability. American also offers a two-tiered system of “MileSaver Awards” limited by availability and “Anytime Awards” that require more miles but eliminate black-out periods; anytime awards are not available on partner flights. The plus to this system is that you can actually use your miles to get flights on your preferred dates — but it may cost you more miles.

In addition, American has introduced Dynamic Awards, available only to program members who live in the United States, that are based on the actual fare of the flight you’re seeking at the time of booking — the same system used by Capital One’s “anytime” miles. Theoretically the Dynamic Awards should require fewer miles, but on the flight I checked —— Miami to Portland, Ore. — a MileSaver Award was available for 12,500 miles each way on the mid-March dates I chose, while a Dynamic Aware would have required 20,000 miles each way.

Countermeasures: Fly in the shoulder season, when mileage requirements are lower and seats are more readily available. If you have the option of waiting to within 14 days of travel, you may snag a seat anyway, as airlines do sometimes make additional seats available close to the date of travel on flights that aren’t heavily booked.

•  New ways to use miles: The best value for your miles, hands down, is a free air ticket that would cost you thousands of dollars if you had to buy it. But there are, literally, dozens of other ways to use your miles that include magazines, newspapers, dinners and charity contributions.

When it comes to using them for travel, miles from most airlines and those earned on American Express can be used for hotel rooms, vacation packages and car rentals. American, United and Delta programs all now offer “auction” sites. American’s offers “once in a lifetime” experiences, such as a weekend at the Country Music Awards in Las Vegas that includes air, hotel and seats for two people; at last check, the bid was 400,000-plus miles. Delta auctions include specialty experiences and resort stays. United’s offers hotels via an opaque site powered by Hotwire, where you can a specific number of miles for a hotel in a certain area but can’t see the hotel name until after you close the deal.

In addition, it is possible to sell your miles for cash. The airline programs prohibit it, but it is legal. You can check their value at dozens of online sites, including FirstClassFrequentFlier.com

As for my group cruise to Rome, we decided the number of miles and co-pays required were more than we wanted to part with. We decided instead to visit several national parks this fall and will buy air tickets for a few hundred dollars. But we’re planning early for next year’s group cruise, so we can snag that frequent flier ticket early.

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