Florida

INSURANCE

More mismanagement issues arise at Citizens Insurance

 

A new report by state regulators raps Citizens Insurance for spending millions of dollars on expensive contracts, corporate travel and unoccupied office space.

Chat online about Citizens

Join WLRN-Miami Herald News for an online conversation about insuring Florida’s homes on Thursday, Feb. 7, beginning at noon at www.wlrn.org.


Herald/Times Tallahassee bureau

A separate 2012 audit found that Citizens had inadvertently given away $2.5 million to another insurance company. The money has since been recouped.

The OIR report also found that Citizens spends nearly $8 million each year to lease office space for its 1,200 employees, including $10,894 per month for an “unoccupied” office in Tallahassee. Ashburn said the company is trying to either sublease the space or negotiate an early buyout to “reduce the overall expense.”

Government watchdogs say it’s not a coincidence that Citizens’ spending problems come as the company is sitting on a massive investment portfolio of $15 billion, including a record $6.2 billion in cash.

The OIR findings weren’t all bad: The report found that Citizens did an adequate job of processing claims, monitoring its investment portfolio and managing depopulation (reducing number of policyholders) efforts.

Still, the findings are likely to be used as evidence by lawmakers who say Citizens needs to get control of its operations before looking for new legislation to raise rates further on homeowners. A committee hearing on Citizens will take place in the Florida Senate on Wednesday.

“Wasting $8 million a year in leased office space, failing to award contracts to the lowest bidders, and running up the corporate credit card, proves that Citizens must clean house first before passing the bill on to Floridians,” said Artiles.

Toluse Olorunnipa can be reached at tolorunnipa@MiamiHerald.com or on Twitter at @ToluseO.

This article includes comments from the Public Insight Network, an online community of people who have agreed to share their opinions with The Miami Herald. Sign up by going to MiamiHerald.com/Insight.

Read more Florida stories from the Miami Herald

Miami Herald

Join the
Discussion

The Miami Herald is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere on the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

The Miami Herald uses Facebook's commenting system. You need to log in with a Facebook account in order to comment. If you have questions about commenting with your Facebook account, click here.

Have a news tip? You can send it anonymously. Click here to send us your tip - or - consider joining the Public Insight Network and become a source for The Miami Herald and el Nuevo Herald.

Hide Comments

This affects comments on all stories.

Cancel OK

  • Videos

  • Quick Job Search

Enter Keyword(s) Enter City Select a State Select a Category