Fred Grimm

In My Opinion

Those Citizens’ hijinks? Blame the media, of course

 

fgrimm@MiamiHerald.com

Sorry, Citizens.

Not you, fellow citizens. Who cares what you think? I’m apologizing to your betters: those hard-working — and occasionally hard-partying executives — at Citizens Property Insurance Corp.

Citizens provides catastrophic hurricane insurance for Florida homeowners. Lately, the company’s been buffeted by a cyclone of adverse publicity. Apparently the “media” has been on slanderous vendetta.

Citizens CEO Barry Gilway said so, anyway. He told his board of directors Tuesday how it was all the media’s fault, these wild misconceptions about mismanagement, lavish spending, sexual harassment, overly generous severance packages for the company’s ousted bad boys, cover-ups and bra-less Human Resources managers dancing on the bar top at Coyote Ugly.

Gilway was like a veritable thesaurus as he dredged up adjectives to describe the media’s treatment of his beleaguered operation. The Miami Herald’s Toluse Olorunnipa reported that Gilway called the news coverage preposterous, absurd, pathetic and shameful. Citizens Board Chairman Carlos Lacasa complained these stories were only “designed to incite the public.”

I’m guessing that those sham home “re-inspections” that led to jacked-up premiums for thousands of catastrophic-insurance policyholders (an average increase of $800) might have had more to do with the public’s attitude toward Citizens than a few unflattering newspaper stories.

But Gilway and Lacasa seemed sure that the media was responsible for besmirching the public’s perception of their pseudo-public operation. I guess I’m guilty, being temperamentally unable to resist writing about a scandal that includes company officials shedding garments in a rowdy bar. But I wonder how so many other Florida reporters and editorial writers got the same twisted notion of Citizens as “Insurers Gone Wild.”

There was, of course, the stuff Olorunnipa uncovered last summer about Citizen’s execs burning through expense accounts like drunken Lotto winners.Then the press fixated on that infamous 73-page report from Citizen’s own Office of Corporate Integrity, which detailed wild nights, bad behavior, sexual harassment, oversized severance packages and how Citizens paid outside law firms $2,403,952 since 2003 for investigations of misconduct that almost always were rigged to find the allegations “unsubstantiated.”

You could understand why Gilway was upset with the press coverage of the report. The press was never supposed to see it. The document had been secretly transformed into a few innocuous pages. Then the company fired those troublesome Corporate Integrity investigators and shut down the office.

Gilway railed about how that whole firing thing has been utterly misconstrued by the press. It was a coincidence, apparently, that all this unfolded as the company was amidst restructuring. And the Office of Corporate Integrity just happened to be restructured out of existence.

But you know how the media thinks. The boss fires the investigators who uncover company scandals. We make it seem soooooo suspicious.

Read more Fred Grimm stories from the Miami Herald

  • In My Opinion

    Fred Grimm: Rush to privatize is all about bucks

    Our governor was deeply offended by a burst of unkind aspersions after an insurance company that didn’t exist 11 months ago finagled a $52 million deal out of the state-run Citizens Property Insurance Company.

  • In My Opinion

    Fred Grimm: Florida’s corruption knows no ethnicity

    After Miami Herald stories exposing corruption in Miami-Dade County, a familiar disparagement has become inevitable in the e-mail reaction and readers’ comments. “Nothing but a damn banana republic,” they complain, implying an ethnic superiority, as if local government was a pristine enterprise before an influx of Cuban exiles ruined South Florida’s fine Anglo ethic.

  • In My Opinion

    Fred Grimm: Surprise! Both parties cheated in Joe Garcia’s district

    We’re calling the game off down in District 26. Suspending the democratic process. Citizens of District 26 will have to get by without a voice in the U.S. House of Representatives until they can come up with congressional candidates not inclined to subvert elections.

Miami Herald

Join the
Discussion

The Miami Herald is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere on the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

The Miami Herald uses Facebook's commenting system. You need to log in with a Facebook account in order to comment. If you have questions about commenting with your Facebook account, click here.

Have a news tip? You can send it anonymously. Click here to send us your tip - or - consider joining the Public Insight Network and become a source for The Miami Herald and el Nuevo Herald.

Hide Comments

This affects comments on all stories.

Cancel OK

  • Videos

  • Quick Job Search

Enter Keyword(s) Enter City Select a State Select a Category