Letters to the Editor

The Miami Herald >  Opinion >  Letters to the Editor

User-friendly Medicare

 

The Oct. 21 article on evaluating Medicare plans reminded me of the importance of healthcare costs for me and the growing aging population. My mother recently retired and enrolled in Medicare. I’m concerned for her age group especially when it comes to affordable, efficient and user-friendly healthcare providers. I have my own difficulties navigating providers’ websites and automated telephone services and I usually end up with more questions unanswered than when I started.

I have been researching healthcare benefits. I’m glad to say that Medicare’s website is user-friendly, and calling customer service is fairly easy. This gives me hope in growing older as I find customer service to be a thing of the past. I question why other healthcare providers cannot make their websites and phone centers more user-friendly. Once that problem is tackled, we might consider improvements in overall healthcare costs and benefits for the working population — always a hot topic.

Willow Donovan, Deerfield Beach

Read more Letters to the Editor stories from the Miami Herald

  • The readers’ forum

    Creativity abounds for the mentally ill

    National Art Exhibitions by The Mentally Ill Incorporated (NAEMI) is proud to celebrate its 25th year of existence. Established in 1998 to help persons with mental illness through the expression of their art, the organization has grown to where it is today. Whether you are a mental health practitioner, advocate or an art lover, you can appreciate how NAEMI has sought to recognize the artistic talent among many individuals suffering from mental illness.

  • Transparency for hospital pricing needed

    Focusing on treatment variations by hospital is, at best, misguided and at worst, a complete distraction from the real issue. We are a capitalist society and every provider should be free to price its own services.

  • K12 online learning provider compliant with law

    There was a serious case of selective reporting in the May 12 article, K12 Inc. struggled to comply with law. Writing about a complaint filed against online learning provider K12 Inc. by a school district, reporters selectively pulled quotes from a lengthy recorded meeting among K12 educators. Yet they excluded from the article the most significant and illuminating passages where K12 supervisors clearly instruct teachers to follow all state laws and direct that “no teacher should fill out anything that isn’t correct.”

Miami Herald

Join the
Discussion

The Miami Herald is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere on the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

The Miami Herald uses Facebook's commenting system. You need to log in with a Facebook account in order to comment. If you have questions about commenting with your Facebook account, click here.

Have a news tip? You can send it anonymously. Click here to send us your tip - or - consider joining the Public Insight Network and become a source for The Miami Herald and el Nuevo Herald.

Hide Comments

This affects comments on all stories.

Cancel OK
Web Search powered byYAHOO!SEARCH
Search: Horoscopes | Comics & Games | Data Sleuth

  • More Letters to the Editor

  • Videos

  • VIDEO


» More video

  • On Facebook

  • Quick Job Search

Enter Keyword(s) Enter City Select a State Select a Category