Mail delivery missed me

 

Do you trust the United States Postal Service? I once did. Yes, I accepted a tiny number of errors when on rare occasion my junk mail was misdelivered. However, events in the last few days have totally reversed my thoughts about USPS.

First, my neighbor informed me that while away for a month, a check that IRS sent to me had instead been delivered to his house. I had been urgently anticipating this check. A day later, the Florida Elections Commission telephoned to tell me that my poll worker paycheck had been returned, despite my correct name/address. Wait! It gets worse.

I called USPS’s 800 number for explanations. A very friendly supervisor apologized and assured me that USPS would report back to me within 24 hours. That was over nine days ago. I again called, received another apology and was given the USPS Florida Consumer Relations 800 number to call. After another apology and another seven-day wait for a promised explanation, there’s no wonder why USPS is in debt.

Stephen Roper, Coral Gables

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Miami Herald

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