Business Monday

Q&A

Joe West: out of academia, into bagels, and loving it

 

Ousted in a dispute with FIU’s leadership, hospitality dean Joe West is learning about the margins on coffee, Brooklyn water and the ups and downs of selling bagels.

 

Joseph J. West is now director of operations and vice president of Brooklyn Water Enterprises and president of the Brooklyn Bagel Franchise Co. This photo is of West when he was dean of the School of Hospitality and Tourism Management at Florida International University and an architect of FIU's hopsitality school in China.
Joseph J. West is now director of operations and vice president of Brooklyn Water Enterprises and president of the Brooklyn Bagel Franchise Co. This photo is of West when he was dean of the School of Hospitality and Tourism Management at Florida International University and an architect of FIU's hopsitality school in China.
DONNA E .NATALE PLANAS / Miami Herald File Photo

Joe West

Age: 67

Title: Director of operations and vice president, Brooklyn Water Enterprises; President of the Brooklyn Bagel Franchise Co.

Career: Dean of the School of Hospitality and Tourism Management, Florida International University, 1999 to 2009. Department chair of hospitality Florida State University, 1991 to 1999. Ran restaurants in the Carolinas in the 1980s. From 1962 to 1983: Lt. Commander, U.S. Navy, started as a medic and medical administrator and director of dietary services at three Naval hospitals. Board member, Benihana, 2005 to 2012.

Education: Cornell Hotel School, undergraduate; University of Southern California master’s degree in systems management. Virginia Tech, doctorate in hotel, restaurant and institutional management

Personal: wife, Liz; son, Travis, 23.


dhanks@MiamiHerald.com

Joe West didn’t expect to be working for a fast-food chain. Then he lost his job.

This isn’t your standard recession story. West was dean of Florida International University’s renowned hospitality program for a decade, and then he lost his job after opposing the hire of the school’s new president. Now he’s running a bagel franchise with Larry King as a spokesman and 11 locations.

His transition from top academic to bagel executive marks one of the more surprising turns in West’s career as a top player in South Florida’s hospitality industry.

He led FIU’s hospitality school into prominence with two major initiatives: starting the event that went on to become the South Beach Wine and Food Festival, and spearheading a government-funded FIU hospitality school in China. Both were bringing in almost $4 million a year while West was dean. The festival has brought about $12 million to the school, and is funding a new $4 million teaching kitchen and dining room for students.

West points to the festival and China venture as examples of how public universities can use entrepreneurial ventures to compensate for declining government dollars. And he sees his new career running operations at the Brooklyn Water Bagel chain as a good use of his entrepreneurial instincts.

“I feel re-energized,’’ the 67-year-old said from his Boca Raton office.

West opposed hiring Mark Rosenberg, a former chancellor with Florida’s state university system, as FIU’s next president in 2009. Days after FIU’s board offered Rosenberg the job, West said he was out of his.

“I was informed on a Wednesday afternoon I was no longer dean but I would still be provost of the campus,’’ West recalled. “I was called Sunday night and told I wasn’t going to be anything except a professor.”

A former student’s brother was shopping around an idea for a new restaurant chain: a bagel shop with a special formula for making New York bagels by recreating Brooklyn water. West was skeptical at first, but eventually signed on as a top executive. The catch: no salary, only stock in a company that barely existed at the time.

West now earns a salary, and says the Brooklyn franchise model has been growing steadily. The company only owns two stores — one in Delray Beach and one in Beverly Hills — but franchise owners in nine other locations pay to be part of the chain. He said investors have put down the money to bring the total chain count to 250.

The chain pitches itself as selling the closest thing you can get to a real New York bagel outside of New York. Franchise owners must buy the company’s water-purification system, which claims to replicate Brooklyn water and thus produce an authentic Brooklyn bagel.

So far, the company has sold 10 territory franchises, including shops in South Beach, Hollywood and the BankAtlantic Center. Larry King was given one in Beverly Hills as part of a endorsement deal shortly after he left his CNN nighttime talk show.

West sat down recently with Business Monday to discuss China, shrimp flipping and the true cost of a coffee refill.

Q: How does the Larry King endorsement work?

He’s a partner in the store and he’s a spokesperson for the company. We’ve given him a contract along the lines of the way that William Shatner has with Priceline. Shatner took a piece of the company instead of a lot of money, and it has made him tens of millions of dollars. Our deal with Larry King is not as big as his deal. But it’s a nice little deal. As we grow, he will be nicely rewarded.

Read more Business Monday stories from the Miami Herald

  •  

- Sam Steiner is a sophomore in high school and is the first place winner of the Business Plan Challenge High School Track. He runs a company called SeniorLink Consulting, which links up high school students with senior citizens to help them set up their computer, learn how to browse the web to keep up with news, as well as how to use email and Skype and social media. He has already hired an employee, another high school student, Amanda Miller, (center) to help with computer tutuoring. Sam works with Marilyn Pechter (left) in her home in Boca Raton.

    1st Place: SeniorLink Consulting

    Winning SeniorLink helps senior citizens stay connected

    A win-win: This operating business offers affordable service to seniors by employing teens.

  •  

John Temerian is president of Lou La Vie luxury car rentals at 1444 Biscayne Blvd in Miami.  It rents luxury cars such as the Ferrari 458 Spider at left, which goes for $2,850 per day.

    The luxury car rental market is revving up in South Florida

    The luxury car rental market is revving up in South Florida, where wealthy foreign tourists, celebrities, athletes, business people and other car enthusiasts can get behind the wheel of the car of their dreams — like a Porsche, Ferrari, Lamborghini or Rolls-Royce — and rent by the day, a week or a month.

  •  

Brian Brackeen is the CEO of Kairos, a Miami-based startup focused on facial recognition in the workplace and retail environments.

    My View: ‘Miami Nice’ is becoming our special sauce

    I am the CEO of Kairos, a tech startup focused on facial recognition in the workforce management and retail spaces. We moved from San Francisco to Miami last year and it’s been nothing less than a stellar experience and a blessing.

Miami Herald

Join the
Discussion

The Miami Herald is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere on the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

The Miami Herald uses Facebook's commenting system. You need to log in with a Facebook account in order to comment. If you have questions about commenting with your Facebook account, click here.

Have a news tip? You can send it anonymously. Click here to send us your tip - or - consider joining the Public Insight Network and become a source for The Miami Herald and el Nuevo Herald.

Hide Comments

This affects comments on all stories.

Cancel OK

  • Videos

  • Quick Job Search

Enter Keyword(s) Enter City Select a State Select a Category