Healthcare

Healthcare

HCA doctors complain about firing

 

Three physicians, who were fired or pushed to leave the HCA healthcare chain, said the company mismanaged their services.

jdorschner@MiamiHerald.com

Three Aventura doctors who say they were recently fired or forced to leave HCA blasted the national healthcare chain Tuesday for what they characterized as inept handling of physician services.

“It was a nightmare,” interventional cardiologist Paul Vignola said of his 31/2 years with HCA, which owns Aventura Hospital. He complained about bill collecting and lack of administrative support.

Vignola said he was told he would have to take a 50 percent salary cut and decided to leave. Oncologist Enrique Davila and cardiac electrophysiologist Todd Florin said they were handed notices terminating them and saying their offices would be shut within 30 days.

HCA issued a statement, saying the company “periodically reviews our positions to assure we are aligned with the community needs. Recently, we made the strategic decision to offer nine HCA East Florida physicians a transition from employed status into private practice. All but one have transitioned smoothly. Dr. Davila rejected the offer and will officially be leaving the practice on Tuesday.”

All three doctors said they signed up with HCA as part of a huge hiring wave in the past several years as the hospital chain, like many others around the country, decided that the best way to prepare for the new emphasis on accountable care organizations — known as ACOs — was to hire doctors and integrate them into a seamless system of care.

Hospitals made a similar move in the 1990s, buying up physician practices only to lose huge sums and stop employing doctors. This time, many hospitals vowed, would be different.

“They didn’t make the mistake this time of paying big bucks for the doctors’ practices. They did guarantee the salaries of the doctors with the hopes that the doctors’ practices would grow into them, but the practices continued to lose money,” said Mike Curtis, a former HCA vice president of physician practices who hired Davila, Vignola and Florin for the company.

Curtis, who left HCA in 2010, said that HCA’s physician practices “just grew too fast,” hiring hundreds of doctors a year, and didn’t have the infrastructure to support them at its headquarters in Tennessee. “There were huge delays in getting claims, credentialing, and it just went on and on. It was not a well orchestrated process. Now they’re at a stage where they’re cutting doctors to reduce their losses.”

Curtis said an additional problem was that many community doctors viewed hospital-employed doctors as possible competitors and preferred to refer cases to specialists who also had private practices.

Florin, who said he is studying for a degree of master’s of business administration, said he decided to close his private practice and go with HCA because “they said they had a lot of cash and they were investing in the future. I believed them.” But as a doctor interested in business aspects, he said he found “no control of costs.” He said his HCA business cards cost five times what he paid as a small businessman, when the large chain should have been able to negotiate a better price, and his dictation service at HCA cost twice what he had paid in private practice.

What’s more, Florin said, management was not interested in hearing ideas from the employed physicians on how to improve the situation. Florin noted that the best organizations employing doctors — the Cleveland and Mayo clinics — are led by physician executives.

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