The Public Insight Network, a group of thousands of people who have agreed to help us cover the news, is the heart of our new approach to journalism. Journalists with The Miami Herald, El Nuevo Herald and WLRN are partnering with the public to find diverse sources and a broader range of information.
Many of our public sources will tell us about their work, education, passions and expertise. Almost daily, we will ask some of these public sources in the network to share their observations and knowledge with us on specific stories. Our public insight analyst takes that information, distills it, and passes it on to our reporters and editors. An analyst may follow up with a request for more information, or perhaps an interview with a public source.
We will also ask public sources to tell us about stories that we should be covering stories that matter to them and are not on our radar. These public insights help us set our agenda for coverage and inform our reporting. We believe this partnership creates more diverse and in-depth news and cultural coverage. It also makes The Miami Herald, El Nuevo Herald and WLRN an even more trusted and credible source of news and information.
Our journalists are always trying to find the best sources and the best information to tell their stories. Yet it's challenging to find sources who are beyond the usual spokespeople, officials and experts. And it's tough to survey a wide range of knowledge quickly under a deadline.
Until recently, we lacked the ability to ask many people to share what they know with us on any given story. Now, e-mail and the Internet make that possible and we can interact with people so quickly it can even help with breaking news. Those same technologies also allow us to keep track of information in a central database and distill it into a powerful storehouse of intelligence.
Our partner, American Public Media, created specialized software to gather knowledge and insight from the public and then manage that information so it is available to help the journalists at The Miami Herald, El Nuevo Herald and WLRN.
We are committed to protecting the privacy and confidentiality of our public sources. Our journalists will not quote anyone on the air, in print or online without first getting permission. Personal information shared with us is tightly restricted to a small group of public insight analysts and other journalists working directly on stories using public sources. No one else will use this information to contact our sources.
We will use the knowledge, observations and expertise people provide to inform our news and cultural reporting. Our public insight analysts maintain relationships with public sources, distill the information we receive, check it and pass the best information and sources to our reporters. From there, reporters do what they have always done research and interview to produce balanced stories that get at the truth, and put it in context. top
In general, we will ask for your help by e-mail (and phone calls if you don't have e-mail.) We'll tell you about a topic we are researching. If you have expertise on the topic or relevant experience, we'll ask you to share that information in a brief survey. If you don't have knowledge, you should ignore the request or forward it to someone you think might have expertise on the topic.
We will also occasionally ask you to share your ideas for stories we should be covering. We will consider every idea that comes in, especially if you provide specific information to help us pursue the story. Of course, we can't cover every story people suggest.
You can e-mail us anytime at email@example.com with questions, ideas, criticism or suggestions.